Shipping Policy

Welcome to Nakhrili Chikankari

Thank you for choosing Nakhrili Chikankari. We take great care in preparing and finishing every product to ensure that it reaches you in the best possible condition. We are committed to providing a smooth and reliable shipping experience.

Please read our Shipping & Delivery Policy carefully to understand our order processing times, delivery timelines, international shipping terms, and other important information.

Order Processing

Once your order is successfully placed, it enters our processing stage where it is prepared, quality-checked, finished, and packed before dispatch.

• Orders are generally dispatched within 2–4 business days of placing the order.
• Certain products may require 7–10 days for finishing, touch-ups, or additional preparation to ensure the highest quality.
• For products requiring additional finishing time, we may ship the order through express delivery at no additional cost to help reduce the overall delivery time.
• Orders may take slightly longer to process during festive seasons, promotional periods, or periods of unusually high order volume.
• International orders are dispatched once all products included in the order are ready. We do not dispatch incomplete international orders.

We always try to dispatch orders as quickly as possible. However, unforeseen or unavoidable circumstances may occasionally cause delays.

Domestic Shipping — Within India

We offer free shipping on all products throughout India.

Estimated Delivery Time

• Orders are generally dispatched within 2–4 business days.
• Delivery normally takes approximately 6–10 business days after the order is placed.
• Delivery timelines may vary depending on the destination, courier operations, weather conditions, public holidays, and other unforeseen circumstances.

For products that require additional finishing or touch-up time, processing may take 7–10 days. Wherever applicable, such orders may be shipped through express delivery at no additional cost.

International Shipping

We proudly offer international shipping to customers across the globe through reputed international courier and logistics companies.

International Shipping Charges

• International shipping charges are calculated based on the delivery destination and order details.
• Applicable shipping charges are automatically added to your order during checkout.
• International customers may also contact us regarding available payment options, including bank transfer.

International Processing & Delivery

• International orders are generally dispatched within 6–10 working days.
• After dispatch, international orders generally take approximately 6–10 days to reach the destination, depending on the destination country and order.
• We dispatch international orders only when all products in the order are ready.
• We do not dispatch incomplete international orders.
• Delivery timelines are estimates and may vary due to customs clearance, courier delays, public holidays, weather conditions, or other circumstances beyond our control.

We always make reasonable efforts to dispatch orders as quickly as possible. In case of an unusual delay, our customer support team will assist you with your order.

Shipping Partners

To ensure that your order reaches you safely and in good condition, we ship through reputed courier and logistics companies.

For international shipments, DHL may contact you through the email address and phone number provided at the time of placing your order.

The courier partner may vary depending on the destination and shipping requirements.

Order Tracking

At present, we do not offer a live shipment-tracking option directly through our website.

Once your order has been dispatched, you will receive shipping information through email or WhatsApp, where applicable.

We request that customers wait until the order has been dispatched and the relevant shipping communication has been received before requesting tracking information.

For urgent shipping-related enquiries, please contact our customer support team:

Email: support@nakhrilichikankari.com
Phone / WhatsApp: +91 9118094054

Our team will assist you as soon as possible.

Delivery Guidelines

To help ensure smooth and timely delivery, please make sure that:

• The shipping address provided at checkout is complete and accurate.
• Your phone number and email address are correct and accessible.
• Someone is available to receive the package at the delivery address.
• You respond to calls or messages from the courier company when required.

Delivery may be delayed or unsuccessful if the customer provides incorrect or incomplete contact or shipping information.

Incorrect or Incomplete Shipping Information

Customers are responsible for providing accurate and complete shipping information at the time of checkout.

If an incorrect or incomplete address or contact information results in:

• Failed delivery
• Shipment being returned
• Additional delivery attempts
• Re-shipping of the order

additional shipping charges or other applicable costs may be payable by the customer.

Nakhrili Chikankari will not be responsible for delays resulting from incorrect information provided by the customer.

Customs, Duties & Taxes — International Orders

International shipments may be subject to additional charges imposed by the destination country, including:

• Import duties
• Customs duties
• VAT
• Local sales taxes
• Customs clearance fees
• Other applicable government or courier charges

These charges are determined by the customs authorities or relevant authorities in the destination country and are the responsibility of the customer.

Nakhrili Chikankari does not control, determine, or predict the amount of such charges.

As the recipient, you may be required to pay applicable duties, taxes, or other charges before the shipment can be released by customs.

Our delivery partners may facilitate the payment or collection of applicable duties on behalf of the customer. Any such charges must be cleared directly by the customer with the relevant courier or delivery partner.

Delayed Deliveries

Although we strive to meet our estimated dispatch and delivery timelines, delays may occasionally occur due to circumstances beyond our control, including:

• Unavoidable operational issues
• Courier delays
• Customs clearance procedures
• Weather conditions
• Public holidays
• High order volumes
• Other unforeseen circumstances

In the event of a delay, we request your patience. If your order has not been dispatched within the applicable estimated processing period, please contact our customer support team so that we can assist you.

Order Cancellation

No cancellation requests are accepted once an order has been placed.

Customers are therefore requested to carefully review their product selection, size, shipping address, and other order details before completing the purchase.

International Returns & Exchanges

No returns or exchanges are applicable on international orders.

Customers placing international orders are requested to carefully check the product details and sizing information before placing an order.

If you have any questions regarding sizing or fit, please contact us before placing your order. Our team will be happy to assist you with size-related queries.

International Order Dispatch

International orders are dispatched only after all products included in the order are ready.

If an order contains multiple products and one or more products require additional preparation or finishing time, the complete order may be held until all products are ready for dispatch.

This helps us ensure that the order is shipped together rather than in incomplete shipments.

Need Help?

If you have any questions regarding your order, shipping timelines, delivery status, or international shipping, our customer support team will be happy to assist you.

Nakhrili Chikankari
Email: support@nakhrilichikankari.com
Phone / WhatsApp: +91 9118094054

By placing an order with Nakhrili Chikankari, you acknowledge that you have read, understood, and agreed to this Shipping & Delivery Policy.

Thank you for shopping with Nakhrili Chikankari. We truly appreciate your trust and look forward to delivering our products to you with care.